How we work

How to make an order from us  ? 

Step A : Choose the item you like , send us an inquiry . 

Step B : We will send you quotation , our terms , our rattan and fabric chart for you to

select ,confirm our delivery time and payment terms . (Here you can choose  your

own customized colors of rattan and fabric ! ) Please check our "How to customize "

content to check more information .

Step C : Place order and make the payment to us and please send us the bank receipt .

Step D : We make the production, and during the production time we will communicate  with you about the details of your order and keep you update ! 

Step E: Before shipping , we will make the detailed and high resoluation photos to send to you to check the quality , and you are welcome to send any third-party inspect agent to come to our factory to check the quality too ! 

Step F: After you confirm the photos and everything we will pack and delivery to the sea port . 

Step G: We can clear the customs our side and the goods get on board and after that we will send you documents . 

Step H: When the goods arrive ,  the shipping company will contact you .

Step I: You clear the custom and get the goods

 

How to customized?

Dear clients : 

As a manufacture  , we are glad to tell you that you can buy what  color or size you like here ! 

 

 Which part of the furniture can be customized  : 

 A . Frame size :

 You can order the size you like , you want , or any size you need to fit your place ! 

 

 

 

B. Fabric color : 

We are already using best fabric in China ,brand name " Gold peacock " which is at least 320 g /m2 . 

 Here are some popular colors for your selections :  

 But , as a professional manufacture of high-end outdoor furnitures, we still can offer our clients with world's famous brand " SUNBRELLA" fabric which is with best quality of the world and 5 years warranty !!!

 

Here are some colors from sunbrella for your selection : 

 Again ,   you are welcome to consult our sales to get more informations and more colors ! 

D. Extra cushions or cushion covers 

 You can order any extra cushions or cushion covers for daily changing , and our cushion covers can be removable and machine washable. 

 

 E. Extra rain covers .

 To make your outdoor furniture longer life time , or protect it from heavy rain , snow or dog biting . A rain cover is very  necessary. We can make it just fit to your own furniture , just let us know when you need one when you order your outdoor furniture from us ! 

 

PS : Normal colors are "black " ,if you prefer some other colors ,please feel free to let us know .  

Buyer's feedback

We have done many projects for the luxury 5 star hotels & Resorts and also receving the good comments and the repeat orders !And also received goods feedback from our end users too :)

 

We also receiving good comments from our clents , as the 7th,Year Golden supplier of Alibaba,We have exported to North America ,South America ,Australia , Europe, and we are supplying to partner of Olympic Games 2016.

 

Our Service & FAQ